Hilton Phoenix Tapatio Cliffs Resort Resort ~

Stylish Phoenix Suites

Choose from 584 spacious suites including 28 Signature Suites and a luxurious Grande Suite. These well-appointed spaces feature the Hilton Serenity Bed & Bath collection, available wireless high-speed Internet, sofa sleeper, mini refrigerator and much more.

Phoenix Dining

Guests indulge in fine Phoenix dining without ever leaving the resort. Enjoy a new perspective on dining at Different Pointe of View, dine overlooking our cascading waterfalls at Cascades Café, satisfy your coffee fix and enjoy grab & go breakfast pastries at our Lobby Starbucks, or visit Pointe In Tyme, a long-time favorite among locals and guests alike, for breakfast, lunch and dinner.

Sophisticated Phoenix Event Planning

Plan your next corporate event or Phoenix wedding at Pointe Hilton Tapatio Cliffs Resort. We offer 65,000 sq. ft. of space, professional planning services, in-house catering and a beautiful setting for your guests to enjoy.

The Falls Water Village Phoenix Water Park

Discover a 40-foot waterfall and our two expansive, free-form pools. Guests may also reserve one of our 23 private cabanas or enjoy the warmth of the sun on our sun-deck terraces. For the thrill-seekers, take a wild ride down our 138-foot enclosed waterslide.

Tocaloma Phoenix Spa & Salon

Pamper yourself with a variety of services for the hair, nails, skin and body. We offer numerous treatments for men, women and children, along with several spa specials and packages.

Phoenix Golf Vacation

Enjoy award-winning golf on-site at Lookout Mountain Golf Club. Tapatio Cliffs is well known as an unrivaled Phoenix golf resort for its beauty and engaging play. Golf enthusiasts revel in the picturesque landscapes of the Sonoran Desert and Phoenix North Mountain Preserve.

Phoenix Boutique-Like Shopping

Our Lobby Gift Shop is the ideal place to pick up a souvenir or grab that sundry item you forgot to pack. Shop for unique southwest gifts, clothing, jewelry, snacks, candy, beverages and more.

Fitness Center

Guests have access to all the fitness and workout essentials including Precor® premium cardio equipment with personal TV screens and headphones, a Peloton bike, strength-training resistance equipment, free weights, yoga mats, medicine balls, a pool and dry sauna.

Resort Mountain Experience

Experience hiking and biking trails in the Phoenix North Mountain Preserve. The North Mountain Visitor Center (located adjacent to our resort) is a great place to start. There, you can check out all of the trails in the immediate area, learn about available workshops and classes that offer insights into the Sonoran Desert landscape and its rich history, discover upcoming events and tours that are happening, and talk to the knowledgeable volunteers that can give you tips and valuable reminders on how to hike in the desert safely. Help preserve our mountain parks by hiking only on the designated trails!

Activities

Click on link to see what's happening around the resort this spring.

On-Property Resort Map

Click on link to view the entire resort and locate all outlets, restaurants and pools - including The Falls Water Village.

Resort Fact Sheet

Click on link for a quick reference of our resort amenities.

The UPS Store On-Site

On-property, The UPS Store Business Center offers the following services:

• Copy/print in black & white or color (full or self serve)
• 3D printing
• Binding & laminating
• Large format signs & banners
• Retractable banners
• Letterhead & stationery
• Office supplies, folders, business cards
• Inbound/outbound shipping & packing
• 24-hour self serve access with guest suite key only
• The UPS Store Hours: Mon.-Fri., 9am-5pm (holiday hours may vary)
• For more details Visit www.theupsstorelocal.com/7135
• View The UPS Store Information Packet

Check-In/Check-Out:

• Check-In Time: 4:00 p.m.
• Check-Out Time: 11:00 a.m.
• Minimum Age to Register: 18
• Early Departure Fee: $75.00

Cancellation Policy:

• Cancellation policy may vary depending on the rate or date of reservation. Please refer to your reservation confirmation to verify your cancellation policy.

Smoking Policy:

• Our resort is 100% smoke-free

Pet Policy:

• Service animals are always welcome and will be accommodated. We do not provide accommodations for any pets.

Payment Options

• American Express
• Banamex
• Bancomer
• Carte Blanche
• Choice
• Diner's Club
• Discover
• Air Canada EnRoute
• Eurocard
• Interbank
• JCB
• MasterCard
• Visa
• The property requires a USD 500 cash deposit for any bookings where payment for the stay will be made in cash. For more details, please contact the office using the information on the reservation confirmation received after booking.

Accessibility Needs:

• Accessible Rooms
• Accessible business center
• Accessible concierge desk
• Accessible guest rooms with mobility features with entry or passage doors that provide 32" of clear width
• Accessible hotel restaurant
• Accessible parking
• Accessible public entrance and registration desk
• Accessible route from the accessible public entrance to the accessible guestrooms
• Accessible route from the accessible public entrance to the registration area
• Accessible route from the hotel's accessible entrance to the meeting room/ballroom area
• Accessible route from the hotel's accessible public entrance to at least one restaurant and spa
• Accessible route from the hotel's accessible public entrance to the accessible swimming pool
• Accessible transportation with advance notice
• Assistive listening devices for meetings upon request
• Closed captioning on televisions or closed captioning decoders
• Public Areas/Facilities accessible for physically challenged
• Service support animals welcome
• TTY for guest use
• Van-accessible parking in the self-parking facility

Non-Accessible Features:

• Accessible exercise facility
• Accessible route from the hotel's accessible public entrance to the exercise facillties
• Valet only parking

Electric Vehicle Charging Stations Available:

Owners of electric vehicles will find a great home away from home for their electric vehicles thanks to our newly installed "BLINK" charging stations that are located on the east side of the ballroom. While the vehicle owners all have their own access accounts to make use of the charging stations, members of the guest service team can activate a station if needed should the guest experience difficulties.

Parking Information:

• Self-Parking: Yes
• Parking included with Resort Charge
• In/Out Privileges: Yes

Resort Charge:

Enjoy the amenities listed below for a daily charge of $39 + tax per suite per night

• Unlimited high-speed Internet for up to two devices* ($29.90 value)
• Unlimited local and 1-800 phone calls ($1/call value)
• Complimentary self & valet parking ($10 value)
• Tennis/Pickleball court use for two people for up to one hour Call golf shop for hrs ($18 value)
• Golf practice facility privileges for two people for 1 hr, available after 12 pm ($50 value)
• Complimentary mountain bike rental for two people based on availability
• Guest laundry facility usage
• 15% discount on apparel in the Golf Shop
• 20% savings on select seasonal spa services at Tocaloma Spa & Salon
• Admittance into The Falls Water Village for up to four people (1 king bed suite)/up to six people (2 queen beds suite)
• Complimentary seasonal outdoor & aquatic activities

*Internet access included in Resort Charge includes: Guest Rooms, The Falls Upper and Lower Pools, Cascades Cafe, Different Pointe of View Restaurant and La Cantina.  Complimentary access is available in the Lobby and at Pointe In Tyme restaurant.

Guest Laundry:

• Located next to the Workout Center, four (4) washers and four (4) dryers are available and included with the resort charge for guest use.
• Laundry products (soap, fabric softener, etc.) are available for purchase in the lobby gift shop.
• Two folding tables, a seating area and a flat panel TV are provided in Laundry Room.
• Guest entrance is located adjacent to the parking lot (not from the pool) and requires guest suite key to gain entry.

Healthier4U Snack Vending Machines:

Not near the lobby gift shop or just need a quick treat? No problem! Enjoy health conscious snack and refreshment options considerate of sodium, calories, fats & sugars, from our vending machines that are sprinkled throughout the resort (ask the Concierge or Front Desk for a map of locations).

On-Property Photography Policy:

On-site wedding photos will be allowed only to bridal parties hosting their wedding at our Resort or Different Pointe of View. Individuals with large group room blocks for weddings taking place off-site will be the only exception, and the group sales manager working with these individuals can be contacted with any questions regarding this policy.

For commercial, professional, family, engagement, etc. photography/videography, please contact Janiece Ford through email at enjoy.tapatiocliffs@hilton.com for approval. These requests are handled on an individual basis and typically require a site fee (fees vary depending on request, project type and size, and availability). All on-site photo requests require proof of insurance and our Location, Model & Media Release Forms signed and dated.