Hilton Phoenix Tapatio CliffsHilton Phoenix Tapatio Cliffs
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Hilton Phoenix Tapatio Cliffs Resort FAQ ~

Hilton Phoenix Tapatio Cliffs Resort – Frequently Asked Questions

What are the check-in and check-out times?

At Hilton Phoenix Tapatio Cliffs Resort in Phoenix, Arizona, check-in begins at 4:00 PM and check-out is at 11:00 AM. Guests may store luggage before check-in or after check-out at no additional charge.

Is Wi-Fi included at the resort?

Yes, high-speed Wi-Fi is included in the daily resort fee of $39 plus tax per suite per night. This includes unlimited internet access for up to two devices and is available throughout guest rooms, pool areas, restaurants, and public spaces.

Are pets allowed at Hilton Phoenix Tapatio Cliffs Resort?

Service animals are always welcome at our Phoenix resort and will be fully accommodated. However, we do not allow non-service pets at the property.

Is the resort family-friendly? Are cribs or connecting rooms available?

Hilton Phoenix Tapatio Cliffs Resort is a family-friendly hotel near Scottsdale and Phoenix. Cribs are available upon request, and connecting rooms may be offered based on availability. Please inquire during booking.

What is your cancellation policy?

Cancellation policies vary depending on the rate and reservation date. Guests should refer to their reservation confirmation for specific cancellation terms and deadlines. For changes or cancellations, contact our reservations team directly.

Is a deposit required to book a room?

Deposit requirements depend on the type of reservation. For guests paying in cash, a refundable $500 USD cash deposit is required. For more details, please consult your reservation confirmation or contact our front desk in Phoenix.

Do you offer group rates or corporate discounts?

Yes, Hilton Phoenix Tapatio Cliffs Resort offers group rates and corporate discounts for events, meetings, and retreats in the Phoenix–Scottsdale area. To inquire, please submit a request through our Group Events Proposal page at https://tapatiocliffshilton.com/group-events/request-for-proposal/.

Do you have a fitness center?

Our resort features a fully equipped fitness center with Precor® cardio machines, a Peloton bike, strength-training equipment, free weights, yoga mats, medicine balls, a dry sauna, and access to our outdoor pool. It’s a great option for guests staying active while visiting Phoenix or Scottsdale.

What dining options are available on-site?

Guests can enjoy a variety of dining experiences at Hilton Phoenix Tapatio Cliffs Resort. Different Pointe of View offers fine dining with panoramic views of the Phoenix mountains. Cascades Café provides a relaxing setting by the waterfalls. The Lobby Starbucks serves coffee and breakfast items. Pointe In Tyme is a local favorite for breakfast, lunch, and dinner.

What are the parking options?

Both self-parking and valet parking are included in the resort fee. Guests enjoy in-and-out privileges throughout their stay in Phoenix.

How far is the resort from Phoenix Sky Harbor International Airport?

Hilton Phoenix Tapatio Cliffs Resort is located approximately 15.7 miles from Phoenix Sky Harbor International Airport, which is about a 24-minute drive. The resort does not offer airport shuttle service.

Are there any additional fees?

A daily resort charge of $39 plus tax per suite per night includes a wide range of amenities. These include high-speed internet for two devices, unlimited local and 1-800 calls, complimentary self and valet parking, tennis and pickleball court access for two guests, one-hour access to the golf practice facility for two guests after 12 PM, mountain bike rentals for two adults (based on availability), guest laundry facility usage, a 15% discount on apparel at the Golf Shop, 20% savings on select seasonal spa services at Tocaloma Spa & Salon, and admittance to The Falls Water Village for up to four guests in a king suite or six guests in a two-queen suite. Seasonal outdoor and aquatic activities are also included.

Is smoking allowed in guest rooms?

Hilton Phoenix Tapatio Cliffs Resort is a 100% smoke-free property. Smoking is not permitted in any guest rooms or indoor areas.

Where can I find additional resort policies?

For more information on resort amenities, accessibility, and current policies, please visit our official Resort Information page at https://tapatiocliffshilton.com/resort/.

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11111 North 7th Street
Phoenix, Arizona 85020

Reservations
1-800-947-9784

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1 (602) 866-7500

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